Shipper | Case study
High-security logistics for a time-critical mobile device launch
Key takeaways
- Secure staging kept high-value loads ready. Schneider set up a temporary secure area near the delivery point to hold 20 high-value loads.
- Layered security protected the freight. Concrete barriers, gate checks, 24/7 surveillance and lock devices worked together to reduce risk.
- Fast final delivery enabled a smooth launch. All 20 loads reached the distribution centers in about seven hours.
Background: Scheduled delay in shipping high-value electronics
A cellular phone manufacturer planned to launch a new line of phones with a major U.S. cell phone carrier. The launch involved over $100 million in new devices, with a significant delay between the shipping and delivery dates.
Twenty loads valued at $3 to 6 million each had to be staged and ready for a quick delivery without compromising security.
Challenge: High standard of freight security required
With a keen understanding of the value of its loads, the manufacturer maintains a strict set of rules for high-value freight carriers. It sets the bar for cargo security much higher than Federal Motor Carrier Safety Administration (FMCSA) recommended procedures and was especially sensitive to security with high-value loads sitting in one place for an extended period.
Schneider's solution: Secure staging facility combined with stringent security measures
The cell phone loads were destined for a distribution point in Indiana and needed to be stored in a secure facility close enough to deliver quickly when the time came. Schneider set up a temporary secure staging area at its nearby Indianapolis operations center to hold the 20 loads. The manufacturer sent representatives to tour and vet the facility before shipping.
Schneider set high security protocols for the cell phones, including:
- All loads backed up to concrete barriers to prevent trailer doors from opening
- Extra security with gate checks at the Indianapolis facility
- Schneider contacts on-site, 24/7
- The latest truck and trailer lock devices
- Daily photos sent to the manufacturer to check on its loads
- 24/7 video surveillance
- An escort vehicle for final delivery
Results: Strong security and a quick delivery
When the time came, Schneider delivered all 20 loads into the cell phone carrier’s distribution centers in just seven hours.
This quick response enabled a smooth rollout to all distribution points, and a smooth launch for the new phone model.
To learn how Schneider can provide an Expedited transportation solution that grows with your business,
email: solutions@schneider.com
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